We want you to be completely satisfied with your purchase of our stove liner. If you are not satisfied for any reason, you may return the product within 30 days from the date of purchase for a full refund.

Conditions for Returns:

The stove liner must be in its original packaging, unused, and in the same condition as received.
All accessories, manuals, and documentation must be included in the return package.
Returns must be accompanied by the original purchase receipt or proof of purchase.
How to Initiate a Return:

Contact our Customer Service team at fireflysmartlighting@gmail.com to request a return authorization.
Once authorized, pack the item securely in its original packaging.
Include a copy of the purchase receipt or proof of purchase inside the package.
Ship the package to the address provided by our Customer Service team.
Return Shipping:

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that the item is received.

Refund Process:

Upon receiving the returned stove liner and verifying its condition, we will process a full refund to the original payment method within 2 business days.

Exclusions:

This return policy does not cover damage caused by improper use, accidents, or modifications to the product.